Technical Assistance is available Tuesdays, Wednesdays, and Thursdays each week from 2:00 pm to 3:00 pm, via MS Teams. No appointment is required.
- Please check your web or data connection, adjust your mic and camera, and have your permit application number ready.
- Click Here to join meeting or use this link: https://tinyurl.com/CandDOpenOffice
- PLEASE SELECT “Continue on this browser” to open MS Teams via your web browser.
Before you contact us:
- Check your email for messages from the City or Green Halo/Oakland Waste Tracking.
- This includes SPAM and JUNK folders. Add Green Halo/Oakland Waste Tracking to your Safe Sender list.
- Answer any questions from city staff in Oakland Waste Tracker, aka Green Halo Systems. Resubmit if necessary.
- If you have another error, take a screen shot of the error message. Be prepared to share that image with us.