Online
Pay your ticket online with a credit or debit card. We accept Visa, Mastercard, Discover, and American Express.
Phone
Call our 24/7 toll free number at (800) 500-6484 to pay with a credit or debit card by phone.
Mail your ticket and a check or money order made to "City of Oakland" for the full amount to:
Parking Citation Payment Processing Center
PO Box 54916
Los Angeles, CA 90054
Always keep a copy of your ticket and check number for your records.
In Person-Reduced Hours due to COVID-19
Come to the Parking Citation Assistance Center located in the same plaza as Oakland City Hall. The address is:
270 Frank H. Ogawa Plaza (entrance facing State Building on Clay Street)
Oakland, CA 94612
For the safety of customers and staff, face coverings are required to be worn at all times while in the building and temperature will be checked by security staff in the lobby. You will be denied service if you are not wearing your face covering. Only customers will be allowed in the Parking Citation Assistance Center office with the exception that minor children may accompany their caregivers.
Services provided are: Boot Returns, Parking Citation Payments, and Parking Citation Challenges.
We accept credit or debit card, check, money order and cash. We are open weekdays from 10 a.m. to 2 p.m.
How long do I have to pay?
21 days from the issue date. The issue date is the date written on the ticket; it is not the date that you saw the ticket.
What else can I do?
You can challenge (contest) a ticket within 21 days of the issue date. Do not pay if you want to challenge.
What happens if I don't pay my ticket?
Failure to pay or challenge a ticket can lead to more fines. Your car may also get booted or towed. You will not be able to re-register your car until all tickets and fees are paid.
I owe a lot. Are there payment plans for parking tickets?
Yes. There are a variety of payment plan options depending on your income and other factors. Visit our Parking Ticket Payment Plans for more information
Other questions?
Call (800) 500-6484. We offer assistance in English, Spanish, Cantonese and Mandarin.
Phone hours: 9:00am to 4:30pm Monday, Tuesday, Thursday, and Friday and 10:00am to 4:30pm Wednesday