Phone: (510) 238-3721, Monday through Thursday, 9:30 am to 4:30 pm
Select Option 1 to speak to a Housing Counselor for any RAP or tenant/property owner related questions you might have. Topics can be, but are not limited to, tenant and property owner issues and concerns, Oakland rental housing laws, or how to file petitions or responses with RAP. Calls are generally limited to 10 minutes per person.
PLEASE NOTE THAT RAP Housing Counselors cannot give legal advice. or provide legal document review. Housing Counselors CAN review any RAP rent adjustment petition for completeness before submission of the petition.
Select Option 2 to speak to a Rent Registration Unit staff member for any registration-related questions that you may have. Note: The Rent Registration Unit does not provide any housing counseling.
Per City policy, please allow us three (3) business days to respond to your inquiry.